The second-hand marketplace Shoppers Share Frustration Over Size Modifications
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Changes
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
